Zappos' 10 Core Values That Define What It Means for Employees

question 64

Multiple Choice

Zappos' 10 core values that define what it means for employees to be working at Zappos also define the _____ of Zappos.

• A) organizational structure
• B) organizational culture
• C) organizational strategy
• D) organizational controls

---

Definitions:

Attitude

A relatively enduring set of beliefs, feelings, and behavioral tendencies towards specific people, groups, ideas, or objects.

Extravert

A personality trait characterized by outgoingness, high energy, and a preference for social interaction.

Conflict

A process that begins when one person sees that another person has damaged—or is about to damage—something that the other person cares about.

Human Relations

Involves interactions between individuals, focusing on improving communication, morale, and engagement in a social or work setting.