In a Generic Value Chain,a Firm's After-Sales Service Will Be

question 78

Multiple Choice

In a generic value chain,a firm's after-sales service will be referred to as its _____.

• A) primary activity
• B) support activity
• C) static resource
• D) resource flow

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Definitions:

Proactive Interference

The tendency for earlier learned material to interfere with the retention of new information.

Decay

The process of decline or deterioration over time, used in various contexts such as physical, biological, or psychological.

Retrieval Failure

Not remembering something one is certain of knowing.

Retroactive Interference

A phenomenon where newly acquired information interferes with the retrieval of older information.