What Are the Four Perspectives That the "Balanced Scorecard" Enables

question 9

Short Answer

What are the four perspectives that the "balanced scorecard" enables managers to evaluate their business?

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Definitions:

Equipment-based Services

Services that primarily rely on physical machinery and equipment to deliver value to customers, such as laundry, photography, or heavy machinery operations.

Idle Production Capacity

Refers to the available but unused capacity within a manufacturing operation to produce goods.

Off-peak Pricing

A pricing strategy that involves offering lower prices during times of lower demand to encourage usage or purchase.

Online Travel Agency

A web-based platform that allows consumers to book travel-related services such as flights, hotels, and rental cars.