Back-Office Operations Deal Directly with the Customer

question 52

True/False

Back-office operations deal directly with the customer.

---

Definitions:

Actions

The fact or process of doing something, typically to achieve an aim.

Developmental Theory

A framework for understanding how and why people change over the course of life, particularly from infancy through adulthood.

Social Time Clock

refers to societal expectations or norms regarding the timing of life events and milestones, such as education, marriage, and retirement.

Conflict Theory

A sociological perspective that sees social life as a competition, and focuses on the distribution of resources, power, and inequality.