Summarize Why CRM Is More Than Just Technology and Must

question 72

Essay

Summarize why CRM is more than just technology and must be embraced on an enterprisewide level, along with the types of things an organization can determine when using a CRM system.

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Definitions:

Woodrow Wilson

The leader of the United States from 1913 to 1921, the 28th President, who played a pivotal role during World War I and was a staunch supporter of the creation of the League of Nations.

Russian Revolution

A series of political upheavals in Russia in 1917, leading to the overthrow of the Tsarist autocracy and the establishment of a communist government under the Bolsheviks.

Soviet Union

A federal socialist state in Eurasia that existed from 1922 to 1991, known officially as the Union of Soviet Socialist Republics (USSR), and was a major world power during the 20th century.

Anticommunism

Opposition to communism, typically manifested in policies or practices aimed at preventing the spread of communist ideology.