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Summarize Why CRM Is More Than Just Technology and Must

question 72

Essay

Summarize why CRM is more than just technology and must be embraced on an enterprisewide level, along with the types of things an organization can determine when using a CRM system.


Definitions:

Price Inelastic

A characteristic of goods or services whose demand does not significantly change with changes in price, indicating that consumers are relatively unresponsive to price adjustments.

Price Elastic

Describes a condition where the demand for a product or service changes significantly in response to a change in its price.

Price Volatile

describes a market condition where prices fluctuate unpredictably and often, which can affect buying and selling decisions.

Premium Products

Goods of higher quality and price than regular items, often offering superior performance or prestige.

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