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Current illicit drug users are protected by the Americans with Disabilities Act (ADA).
Needs Assessment
A systematic process for determining and addressing gaps between current conditions and desired conditions, often used in the context of organizational training and development.
Behaviour Modelling
An approach that demonstrates desired behaviour and gives trainees the chance to practise and role-play those behaviours and receive feedback.
Real-life Employee Problems
Issues faced by employees in their day-to-day work life, including interpersonal conflicts, workload challenges, and balancing personal responsibilities.
Immediate Feedback
Prompt information provided following an action or decision, allowing for quick reflection or adjustment.
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