The Ability of the Process to Meet,or Exceed,its Specifications Can

question 45

Multiple Choice

The ability of the process to meet,or exceed,its specifications can be determined by

• A) Pareto charts.
• B) cause-and-effect diagrams.
• C) histograms.
• D) C_p index.

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Definitions:

Behaviorally Anchored Rating Scale

A method of evaluating employees' performance by directly comparing their behaviors with specific examples of behavior that are anchored on a scale.

Behavioral Observation Scale

A performance appraisal method that rates the frequency of specific behaviors exhibited by an employee in the workplace.

Performance Management

A continuous process by which managers and employees work together to plan, monitor, and review an individual's work objectives and overall contribution to the organization.

Biased Source

A source of information that shows prejudice towards one side of an argument or issue, often leading to a lack of impartiality.