Name the Seven Tools of Quality Control Typically Used in Process

question 44

Essay

Name the seven tools of quality control typically used in process improvement.Could all of these tools be applied to service operations?
Suggest some possible service operations scenarios wherein we could apply all or some of these tools.

---

Definitions:

Null Hypothesis

A default hypothesis that there is no effect or no difference, and any observed difference is due to sampling or experimental error.

Sample Statistic

A numerical measure computed from a sample of data, used to estimate population parameters.

Population Parameter

A numerical value that describes a characteristic of a population.

Sampling Error

A difference between the sample statistic and the actual population parameter, which occurs by chance because the sample is not a perfect representation of the population.