Name the Seven Tools of Quality Control Typically Used in Process

question 44

Essay

Name the seven tools of quality control typically used in process improvement.Could all of these tools be applied to service operations?
Suggest some possible service operations scenarios wherein we could apply all or some of these tools.

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Definitions:

Distal Stimulus

An object or event in the outside world that provides the source of information that our sensory receptors respond to, as opposed to the perception (proximal stimulus) of the object or event formed in our minds.

Retina

The light-sensitive layer at the back of the eye that captures images and sends them to the brain via the optic nerve.

Depth Perception

The visual ability to perceive the world in three dimensions and to judge the distance of objects.

Visual Cues

Elements in the environment that provide visual information to aid perception and understanding.