The Cost of Developing and Conducting a Training Program for Employees

question 9

Multiple Choice

The cost of developing and conducting a training program for employees to help them manage the quality of their work best fits with

• A) internal failure cost.
• B) external failure cost.
• C) appraisal cost.
• D) prevention cost.

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Definitions:

Quality

The degree of excellence or distinction of something, often judged according to its attributes or merits.

Universal Affirmative

A statement that positively asserts something about all members of a particular category.

Self-Esteem

An individual's subjective evaluation of their own worth or abilities.

Abilities

denote a person's capabilities to perform tasks or activities, often assessed in various domains such as cognitive, physical, and social.