One of the Key Differentiators That Separates Zappos

question 74

Multiple Choice

One of the key differentiators that separates Zappos.com from other online shoe retailers is their focus on ______.

• A)customer service
• B)high-end brands
• C)cheap discounted brands
• D)only shoes

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Definitions:

PCAOB

Public Company Accounting Oversight Board, a nonprofit corporation established by Congress to oversee the audits of public companies in order to protect investors and the public interest.

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Organizations licensed to provide accounting services to the public, including auditing, tax advice, and financial consulting.

Audit Report

A formal opinion or disclaimer, issued by an auditor as a result of an audit, regarding the financial statements of a company.

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The Securities and Exchange Commission (SEC) is a U.S. federal agency responsible for regulating the securities industry and protecting investors.