Examlex
Which of the following is NOT a criterion used in forming market segments?
Selective Retention
The process by which individuals remember only information that reinforces their personal beliefs and attitudes, ignoring contradictory evidence.
Postpurchase Stage
The phase after purchasing a product or service where consumers may evaluate their decision, experience satisfaction or dissatisfaction, and engage in behavior such as feedback or repurchase.
Selective Perception
How individuals selectively focus on certain parts of media communications that resonate with their desires, while overlooking contrary opinions.
Selective Exposure
The tendency of individuals to favor information which reinforces their pre-existing views while avoiding contradictory information.
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