A Local Company Wants to Evaluate Their Quality of Service

question 23

Multiple Choice

A local company wants to evaluate their quality of service by surveying their customers. Their budget limits the number of surveys to 100. What is their maximum error of the estimated mean quality for a 95% level of confidence and an estimated standard deviation of 5?

• A)0.9604
• B)0.98
• C)1.96
• D)5%

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Definitions:

Technology

The application of scientific knowledge for practical purposes, especially in industry and improvements in tools, machines, systems, and devices.

Audience Members

Individuals who are present to watch, listen to, or read a performance, presentation, or text.

Critical Thinking

The objective analysis and evaluation of an issue in order to form a judgment, involving logical reasoning and questioning assumptions.

Logical Conclusion

The final part of an argument or process, derived through reasoning from the premises or evidence presented.