A Local Company Wants to Evaluate Their Quality of Service

question 23

Multiple Choice

A local company wants to evaluate their quality of service by surveying their customers. Their budget limits the number of surveys to 100. What is their maximum error of the estimated mean quality for a 95% level of confidence and an estimated standard deviation of 5?

• A)0.9604
• B)0.98
• C)1.96
• D)5%

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Definitions:

Lease Payments

Payments made under a lease agreement by the lessee to the lessor for the use of an asset over the lease term.

Present Value

The current worth of a future sum of money or stream of cash flows given a specified rate of return, often used in evaluating investment opportunities.

Interest Rate

The ratio of interest charged on a loan to the borrower, usually represented as a yearly percentage of the remaining loan amount.

Compound Interest

Calculating interest that includes both the original principal amount and all previously accumulated interest on a loan or deposit.