Applicants for the Baldrige Award for Total Quality Management Must

question 25

Multiple Choice

Applicants for the Baldrige Award for total quality management must submit an application of up to 50 pages that details the processes and results of their activities under seven major categories.Which of the following is one of those categories?

• A)DMAIC
• B)Analysis and remember management
• C)Standardization
• D)Control
• E)Inspection protocols

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Definitions:

Critical Thinking Process

A method of objectively analyzing and evaluating an issue or situation to form a judgment.

Recursive and Dynamic Levels

Refers to processes or structures that are repeated or evolve over time, where each level is built upon or interacts with previous ones.

Beginner's Mind

An approach to life and learning characterized by openness, eagerness, and lack of preconceptions, even at advanced levels of achievement.

Zen Master Suzuki

A reference to Shunryu Suzuki, a Sōtō Zen monk and teacher who helped popularize Zen Buddhism in the United States in the 20th century.