Which of the Following Is a Suggestion for Managing Queues

question 7

Multiple Choice

Which of the following is a suggestion for managing queues that is mentioned in the textbook?

• A) Put up a serpentine lane to keep people from jumping ahead in line.
• B) Use humor to defuse a potentially irritating situation.
• C) Train your servers to be friendly.
• D) Assure customers that the wait is fair, and inform them of the queue discipline.
• E) Tell people in the queue that each will be served as soon as possible.

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Definitions:

Laissez-Faire Perspective

An economic philosophy advocating minimal government intervention in the economy, allowing individuals and businesses to operate freely.

Active Antitrust Perspective

An approach favoring active government intervention to discourage monopolies, promote competition, and regulate anti-competitive practices.

Allocative Efficiency

A state of the market where resources are allocated in a way that maximizes the overall benefit to society, where the price of a good equals the marginal cost of production.