Which One of the Following Is Not a Major Factor

question 27

Multiple Choice

Which one of the following is not a major factor distinguishing service design and development from manufacturing design and development?

• A) The process and product must be developed at the same time.
• B) Many service organizations can change their service offerings virtually overnight.
• C) Many parts of the service package are often defined by the training that individuals receive before they become part of the service organization.
• D) The service package, rather than a definable good, is the output of the development process.
• E) Service operations can be protected by patents; manufacturing operations cannot.

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Definitions:

Financial Statement

Formal records of the financial activities and position of a business, individual, or other entity, typically including the income statement, balance sheet, and statement of cash flows.

Normal Balance

The side (debit or credit) where increases are recorded for a particular type of account, reflecting the account's normal balance position in the accounting equation.

Financial Statement

Papers that present a summary of a company's financial status, covering the balance sheet, income statement, and statement of cash flows.

Normal Balance

The side (debit or credit) of an account that is expected to have a higher balance, which is used to increase the account.