Which of the Following Is Not an Element of a Good

question 21

Multiple Choice

Which of the following is not an element of a good service guarantee?

• A) Unconditional (no small print).
• B) The customer controls the process.
• C) Easy to understand.
• D) Easy to communicate.
• E) Meaningful to the customer.

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Definitions:

Electromyography (EMG)

The insertion of needles into selected skeletal muscles for the purpose of recording nerve conduction time in relation to muscle contraction.

Electrical Activity

The movement or flow of electrical charges, often referring to physiological processes in the body.

Peripheral Muscles

Muscles located in the outer regions of the body, as opposed to those central to the core or trunk.

Voluntary Function

Actions or processes in the body controlled by an individual's conscious decision.