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During the 1920s and early 1930s the Dallas Sheet Metal Shop was able to prevent workers from forming a union by requiring them to sign an employment contract in which they agreed not to join a union as a condition of employment. Dallas was making use of:
Tactical Planning
Short-term, detailed planning that supports strategic goals by focusing on day-to-day operations and resources.
Operational Planning
The process of creating specific procedures and actions to achieve tactical goals and objectives within a short time frame.
Competitive Differentiation
Unique combination of organizational abilities, products, and approaches that sets a company apart from competitors in the minds of customers.
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