Which of the Following Statements About Productivity in the Service

question 301

Multiple Choice

Which of the following statements about productivity in the service sector of the U.S. economy is most accurate?

• A) Productivity in the service sector has increased much more rapidly than productivity in the manufacturing sector.
• B) Improving productivity in the service sector is much less important than improving productivity in the manufacturing sector, because the service sector does not really produce anything.
• C) Productivity in the service sector is easier to measure than productivity in agriculture.
• D) Measures of productivity in the service sector do a poor job of taking quality improvements into account.

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Definitions:

Quality of Work Life

Measures and initiatives that improve the working environment, job satisfaction, and the overall well-being of employees.

Pit Crew

A team of specialists in motorsport responsible for maintaining and servicing vehicles during a race, including refueling, tire changes, and mechanical adjustments.

Mechanical Engineering

An engineering discipline that applies principles of physics, mathematics, and materials science to design, analyze, manufacture, and maintain mechanical systems.

Work Sampling

A statistical method used to estimate how much time is spent on different activities, by taking random samples and observing at those times.