Which of the Following Methods Helps Tackle the Problem of Service

question 25

Multiple Choice

Which of the following methods helps tackle the problem of service variability?

• A)Service mapping is a method of tackling the variability problem
• B)Service recovery is a method of tackling the variability problem
• C)Service standardization is a method of tackling the variability problem
• D)None of the above are methods of tackling the variability problem

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Definitions:

Monopolistic

Pertaining to a market structure where there is only one producer or seller for a product or service, limiting competition.

Marginal Revenue

The extra income a company earns by selling an additional unit of a product or service.

Marginal Cost

The increase in cost that arises from producing one additional unit of a good or service; it varies depending on the level of production.

Average Variable Cost

The total variable costs divided by the quantity of output produced, representing the average cost of producing each unit excluding fixed costs.