Which of the Following Is of Crucial Importance in the Achievement

question 100

Multiple Choice

Which of the following is of crucial importance in the achievement of high standards of service quality?

• A)Selection, training and rewarding of staff
• B)The provision of a high quality product with excellent features
• C)The very close monitoring of staff
• D)All of the above

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Definitions:

Capital Gain

The profit earned from the sale of an asset when the selling price exceeds its purchase price.

Book Value

The net asset value of a company, calculated as total assets minus intangible assets (patents, goodwill) and liabilities.

Income Taxes

Taxes on an individual's or corporation's income imposed by the government.

Modified Accelerated Cost Recovery System (MACRS)

The system of accelerated depreciation allowed for federal tax computations.