Intangibility Means That Customers May Find Difficulty in Evaluating a Service

question 47

True/False

Intangibility means that customers may find difficulty in evaluating a service before purchase.

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Definitions:

Self-Fulfilling Prophecy

A prediction that, once made, causes the outcome to occur.

Self-Fulfilling Prophecy

A prediction that directly or indirectly causes itself to become true due to positive feedback between belief and behavior.

Public Speaker

An individual who addresses an audience with the purpose of informing, persuading, or entertaining, typically in a formal or professional context.

Macro-Economics

the branch of economics that deals with broad economic factors, such as national income, overall price levels, and the balance of trade, among entire economies.