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CRM is a term used to describe the methodologies, technologies and e-commerce capability used by companies to manage _______ relationships.
Closed-ended Question
A type of question that typically can be answered with "yes" or "no" or within a limited set of options.
Hypothetical Question
A question based on assumptions rather than facts, often used to explore possibilities or legal implications in various scenarios.
Open-ended Question
A type of question that allows for a free-form response, encouraging detailed answers rather than a simple yes or no.
Closed-ended Question
A type of question formulated in a way that limits the answers to specific choices, such as yes or no, or a multiple-choice format.
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