Which of the Following Is Not a Step in Benchmarking

question 47

Multiple Choice

Which of the following is not a step in benchmarking procedures?

• A)analyze the "positive gap"
• B)engage in continuous improvement
• C)analyze the "negative gap"
• D)identify "best-in-class" companies

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Definitions:

Petitions

Formal written requests, typically signed by many people, appealing to authority with respect to a particular cause.

Union Organizing Drive

Efforts by workers and union advocates to gather support and formally establish a labor union at a workplace.

Authorization Cards

Documents signed by employees expressing the desire to be represented by a union in collective bargaining.

Bargaining Unit

A group of employees with a clear and identifiable community of interests, represented by a union in dealing with their employer over labor issues.