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Measures of central tendency
Request Response
The reply or action taken in answer to a request made.
Unsolicited Informative Messages
Information shared without the receiver's prior request, often perceived as unwanted or spam.
Customer's Claim
A statement made by a customer asserting a right to a refund, compensation, or remedy due to dissatisfaction with a product or service.
Apologize
The act of expressing regret or sorrow for one's actions, typically to seek forgiveness.
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