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As a salesperson asks questions about a prospect's transportation system, the prospect says, "What I really want is reliable transportation at the lowest price I can get." The salesperson stops asking questions and pulls out a comparative price list that shows her company's transportation is the lowest priced and most reliable on the market. The salesperson has engaged in
Skills Shortage
A difficulty finding people with the right skills to fill vacant positions.
Human Resource
The department within an organization that deals with recruitment, management, and development of its employees.
Human Capital
The collective skills, knowledge, and expertise that individuals possess, which can be utilized to create economic value.
Economic Output
The total value of all goods and services produced by an economy over a specific time period.
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