There Are Six Commonly Used Techniques to Deal with Objections

question 51

Multiple Choice

There are six commonly used techniques to deal with objections: acknowledge and convert the objection, __________, agree and neutralize, accept the objection, deny, and ignore the objection.

• A)postpone
• B)redirect the conversation
• C)defer to a supervisor
• D)probe by asking additional questions
• E)distract by identifying competitor shortcomings

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Definitions:

Milgram Experiment

A psychological experiment conducted by Stanley Milgram in the 1960s to study obedience to authority, where participants were instructed to administer electric shocks to another person.

Stanford University Prison Experiment

A psychological study conducted by Philip Zimbardo in 1971 at Stanford University, where students were assigned roles of prisoners and guards to explore the effects of perceived power.

Generalization

Drawing a conclusion about a certain characteristic of a population based on a sample from it.

Logical Support

The provision of reasons or evidence to justify a claim or argument.