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Performance measures for social media are
Marketing
The business process of creating relationships with and satisfying customers through a value exchange.
Quota Sampling
A sampling method that involves gathering representative data from a group, ensuring that subgroups (quotas) are represented proportionally to their presence in the population.
Respondents
Individuals who answer or reply to questions, especially in the context of surveys or research.
Generations
Groups of individuals categorically divided based on their birth years, sharing similar social, cultural, political, and economic influences.
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