Before Moving Out of Their Apartment,Kelly and Doug Decided to Have

question 75

Multiple Choice

Before moving out of their apartment,Kelly and Doug decided to have their carpets cleaned by Stanley Steemer,a company specializing in professional carpet cleaning.The carpet cleaners arrived on time,cleaned the carpets,and drove away in their bright yellow van;only then did the couple see that they did a good job.Kelly and Doug were unable to judge the service before they bought it,which illustrates the ________ of services.

• A)inconsistency
• B)inseparability
• C)inventory costs
• D)intangibility
• E)interdependence

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Definitions:

Surgical Removal

The process of excising or taking out tissue, an organ, or a tumor from the body during an operation.

Broca's Area

A region in the frontal lobe of the dominant hemisphere of the brain with functions linked to speech production.

Cerebral Cortex

The outer layer of neural tissue of the cerebrum of the brain, playing a key role in memory, attention, perception, cognition, awareness, thought, language, and consciousness.

Aphasia

A disorder resulting from damage to portions of the brain responsible for language, leading to difficulties in speaking, understanding, reading, or writing.