When Mandy Last Got Her Drive-Through Order at the Fast-Food

question 11

Multiple Choice

When Mandy last got her drive-through order at the fast-food restaurant,she thought the employee who helped her was cold and unfriendly.The food tasted good but was overshadowed by the employee's demeanor.Since then,Mandy often says something derogatory to her friends about the restaurant based on this single experience.This is an example of which issue associated with services?

• A)inseparability
• B)intangibility
• C)impressionability
• D)incongruity
• E)inflexibility

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Definitions:

Accumulated Depreciation

The total amount of depreciation expense that has been recorded for an asset since it was put into use.

Unearned Service Revenue

Income received by a company for services that have not yet been performed or delivered.

Correcting Entry

An accounting entry made to correct an error in the financial statements.

Supplies Expense

The cost associated with the consumption of supplies used in the operations of a business during an accounting period.