When Banks Are Closed, They Can Offer Value to Their

question 127

Multiple Choice

When banks are closed, they can offer value to their customers through automatic teller machines (ATMs) . This self-service technology also comes with a downside since the ATMs are perceived as being less

• A) convenient.
• B) reliable.
• C) personal.
• D) safe.
• E) accurate.

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Definitions:

Achievement Test

A test designed to assess a person's level of skill, knowledge, or accomplishment in a particular area.

Mastery

The comprehensive knowledge or skilled proficiency gained in a particular subject or activity.

Subject

The person or thing that is being discussed, described, or dealt with, especially in a sentence's grammatical construction.

Test-Retest Procedures

A method of determining the reliability of a test by administering it to the same group of individuals at two different points in time.