Consumer Behavior Includes the Actions a Person Takes in Purchasing

question 99

Multiple Choice

Consumer behavior includes the actions a person takes in purchasing services and using products and services, including

• A) the physical effort spent on these actions.
• B) the financial limitations one must overcome to accomplish these actions.
• C) the mental and social processes that come before and after these actions.
• D) the emotional processes that occur during these actions.
• E) the cognitive and attitudinal processes that must be learned to complete these actions.