Marketers Use Three Approaches to Try to Change Consumer Attitudes

question 224

Multiple Choice

Marketers use three approaches to try to change consumer attitudes toward products and brands: (1) changing beliefs about the extent to which a brand has certain attributes, (2) __________, and (3) adding new attributes to the product.

• A)reinforcing the consumers' sense of self-confidence in making wise purchase decisions
• B)actively educating consumers about the product's competitive advantages
• C)changing the perceived importance of attributes
• D)refocusing a consumer's attention from one attribute to another
• E)denigrating the attributes of competitors' products

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Definitions:

False Rumour

An unfounded or untrue piece of information spread among people, which can potentially cause harm or misunderstanding without being based on facts.

Fair Comment

A legal defense in defamation cases, protecting statements made as opinion rather than fact, provided they are not malicious and are on a matter of public interest.

Qualified Privilege

A legal defense in defamation cases that protects certain communications, provided they are made without malice, in situations where the speaker has a legal, moral, or social duty to communicate.

Federal Privacy Legislation

Laws and regulations implemented at the federal level to protect the privacy and personal information of individuals.