In Which of the Prospect's Mental Steps Would Interruptions by a Secretary

question 20

Multiple Choice

In which of the prospect's mental steps would interruptions by a secretary, a long-distance phone call, and the prospect's need to leave the office in the next fifteen minutes be most distracting to a salesperson?

• A)interest
• B)action
• C)conviction
• D)attention
• E)desire

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Definitions:

Wrongful Dismissal

The failure of an employer to give reasonable notice of termination of a contract of employment.

Unilateral Action

An action taken by one party or nation without the agreement or cooperation of others.

Terms Of Employment

The conditions and agreements under which an employee works, including hours, salary, benefits, and duties.

Specific Performance

A legal remedy requiring a party to perform their obligations under a contract, rather than simply paying damages.