A Well-Planned Telephone Call Can Be Effective in Securing an Appointment

question 110

Multiple Choice

A well-planned telephone call can be effective in securing an appointment with a prospect and save a great deal of time for both you and the prospect.Which of the following is/are critical steps in executing an effective sales call?

• A) Know your objectives
• B) Have an impactful opening statement
• C) Ask for what you want
• D) Know how to handle objections
• E) Don't forget to thank your prospect

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Definitions:

Education

The process of receiving or giving systematic instruction, especially at a school or university.

Social Exchange Theory

A psychological and sociological theory that explains social change and stability as a process of negotiated exchanges between parties.

Social Interaction

The process by which individuals act and react in relation to others in a societal context.

Rational Balancing

The process of making decisions by weighing the benefits and costs of various options in a logical and analytical manner.