There Are Four Phases in Most Negotiations with a Potential

question 83

Multiple Choice

There are four phases in most negotiations with a potential customer.Under which phase would you include finding out what other products or services your prospect is considering?

• A) the introduction phase
• B) the face-to-face phase
• C) the studying phase
• D) the cold call phase
• E) during the overcoming objections phase

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Definitions:

Hormones

Chemical messengers produced by glands in the body, which regulate various biological processes including growth, metabolism, and reproduction.

Endocrine Glands

Organs that secrete hormones directly into the bloodstream to regulate various functions in the body.

Gonads

The reproductive organs in animals and humans that produce gametes; ovaries in females and testes in males.

Pituitary Glands

Small endocrine glands at the base of the brain that regulate growth, metabolism, and reproductive functions.