A Salesperson Makes the Following Statement to a Customer: "If

question 21

Multiple Choice

A salesperson makes the following statement to a customer: "If you buy this product, you will save lots of money on maintenance." What is the salesperson doing by making this statement?

• A)stressing a benefit
• B)attempting a trial-close
• C)stressing a needs-identification
• D)attempting a soft-sale
• E)using a hard-line technique

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Definitions:

Profile Plots

Graphical displays of the estimated values across different factors or conditions, often used to assess interactions in multivariate data.

Marginal Means

It refers to the average value of a variable within a dataset, taking into account the levels of another variable.

Profile Plot

A profile plot is a graph that displays the interactions between factors in a multivariate analysis, showing how different profiles respond across conditions.

Interaction Effect

A phenomenon in statistical analysis where the effect of two or more variables on an outcome is not simply additive, indicating that variables interact in predicting the response.