When a Waitress in a Restaurant Recommends a Piece of Apple

question 43

True/False

When a waitress in a restaurant recommends a piece of apple pie to go with a customer's coffee order, the waitress is engaged in STEP selling.

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Definitions:

Standard Costs

Predetermined costs assigned to goods and services, used in setting a budget and analyzing performance.

Actual Costs

The actual expenses incurred in the production of goods or services, as opposed to estimated or standard costs.

Time Variance

This refers to the difference between the expected time to complete a task and the actual time taken.

Actual Direct Labor Hours

The real number of labor hours spent by workers directly involved in the production of goods or services.