Which of the Following Statements About How a Canadian Salesperson

question 70

Multiple Choice

Which of the following statements about how a Canadian salesperson does business in Russia is true?

• A) When a Russian gives a direct "no," his mind cannot be changed.
• B) Business cards are good-bilingual cards are better.
• C) The Russians keep their social life separate from their business life.
• D) Once a sale is made to a Russian business, the sales agreement will not be modified--even if conditions change.
• E) All of these choices are correct.

Comprehend the effects of labor relations strategies on the operations and workforce of a company.

Understand the impact of workforce diversity, including the benefits, challenges, and related controversies such as affirmative action.

Recognize non-financial forms of compensation and their importance to employees.

Examine the reasons for union growth or decline in various economic sectors.

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Definitions:

Appropriateness

The degree to which an action, response, or behavior matches the expected norms or circumstances.

Reciprocity/Obligation Rule

The social norm of responding to a positive action with another positive action, fostering mutual benefit.

Rejection-Then-Retreat Approach

A persuasive technique where an initially larger request is made knowing it will be rejected so that a smaller request (the desired outcome) seems more reasonable.

Reciprocity

A social principle where positive actions lead to similar responses by others, fostering mutual benefit or exchange.