Imagine You Are a Salesperson for Labatt Breweries

question 29

Multiple Choice

Imagine you are a salesperson for Labatt Breweries.Why should you listen to your prospect's objections and hear them out?

• A) If you answer too quickly, you may cause the prospect to think something is wrong.
• B) It is rude to interrupt a prospect, and this rudeness may irritate the prospect.
• C) Jumping in too quickly may make the prospect think you are sensitive to this particular objection
• D) You could misread the objection and answer the wrong objection.
• E) All of these choices are correct.

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Definitions:

Regression

A psychological defense mechanism where an individual reverts to an earlier stage of development in response to stress.

Bed-Wetting

Involuntary urination while asleep after the age at which bladder control usually occurs, typically seen in children.

Psychosexual Stage

A concept in Freudian psychology that describes a series of developmental stages from childhood through adulthood, where pleasure centers on different parts of the body.

Slip of the Tongue

An unintentional error in speech where a word is misused, often revealing a subconscious thought or suppressed feeling.