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It Is Difficult to Achieve Consistency and Standardization of Services

question 131

Multiple Choice

It is difficult to achieve consistency and standardization of services because of which service characteristic?


Definitions:

Inform

To provide someone with knowledge or information about a particular subject or situation.

Persuade

To convince someone to do or believe something through reasoning or the use of temptation.

Brief Written Message

A concise and clear written communication intended to convey information or instructions effectively.

Analyzing Your Audience

The process of understanding the characteristics, expectations, and needs of the audience to whom you are communicating.

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