Buying a Car Through EBay May Result in a Low

question 148

Multiple Choice

Buying a car through eBay may result in a low price,but how do you know you will be getting a good car? One nice feature provided by eBay is the "feedback rating" that provides ratings and comments from people that have made purchases from that seller before.Which service quality component does the feedback rating address?

• A) empathy
• B) assurance
• C) tangibles
• D) flexibility
• E) responsiveness

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Definitions:

Debt Ratio

A financial metric that measures the proportion of a company's total debt to its total assets, indicating the degree of leverage and financial risk.

Total Debts

The cumulative amount of all debts and liabilities a company or individual owes.

Total Assets

The sum of all owned resources (current and non-current assets) that a company possesses, which can be found on its balance sheet.

Assets Turnover

A financial ratio that measures the efficiency with which a company uses its assets to generate sales.