A Salesperson Engaged in Needs Assessment Does All of the Following

question 121

Multiple Choice

A salesperson engaged in needs assessment does all of the following EXCEPT:

• A) researching the industry
• B) finding out about the competition
• C) knowing everything there is to know about the customer and its needs
• D) learning about the product or service
• E) handling objections

Recognize the value of logical order in enhancing coherence in messages.

Identify the impact of sentence length on emphasis in communication.

Identify and correct faulty parallelism.

Eliminate redundant words and phrases to improve clarity and conciseness.

---

Definitions:

Federal Trade Commission Act

A U.S. federal law established in 1914 to promote consumer protection and eliminate and prevent anticompetitive business practices.

Material Misrepresentation

An untrue assertion of fact by one individual to another that leads to the latter being persuaded into a agreement.

Affirmative Disclosure

The requirement for parties, especially in commercial transactions, to proactively share relevant information, rather than merely avoiding falsehoods.

FTC

The Federal Trade Commission, a United States government agency established to protect consumers and ensure a strong competitive market by enforcing antitrust and consumer protection laws.