All of the Following Are Common CRM Marketing Database Applications

question 142

Multiple Choice

All of the following are common CRM marketing database applications EXCEPT:

• A) cross-selling other products or services
• B) designing targeted marketing communications
• C) activity-based costing applications
• D) improving customer service
• E) campaign management

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Definitions:

Executive

An individual or group in charge of managing the daily operations of an organization and making significant corporate decisions.

Regulation

The establishment and enforcement of rules or laws by a governmental authority to control or manage specific activities or industries.

Executive Agencies

Agencies of the executive branch of government responsible for enforcing laws and regulations within their respective areas of authority.

Independent Agencies

Government bodies that operate independently of the executive branch, often created to regulate or oversee specific sectors or issues.