It Is Especially Difficult to Measure Quality Characteristics When

question 82

Multiple Choice

It is especially difficult to measure quality characteristics when

• A) a firm uses ISO 9000.
• B) a firm has a total quality management program.
• C) the product is a good.
• D) the product is a service.
• E) a firm uses statistical process control.

---

Definitions:

Good Faith

A concept implying honesty in intent and fairness in practice, without any intention to deceive or defraud in a transaction or contractual agreement.

Fair Dealing

A legal doctrine used in various jurisdictions that allows for limited use of copyrighted works without permission for purposes like research, criticism, or news reporting, akin to the fair use doctrine in the US.

Voidable Title

A legal situation in which a transfer of title to property or goods can be nullified if certain conditions are met, typically involving fraud or mistake.

Buyer in the Ordinary Course of Business

A buyer in the ordinary course of business purchases goods in good faith, without knowledge that the sale violates the rights of another person in the goods, and in the routine course of the seller’s business.