Which of the Following Is Not a Point of Difference

question 60

Multiple Choice

Which of the following is not a point of difference between service providers and manufacturers?

• A) Services are more labor-intensive
• B) Manufacturing has more uniform outputs
• C) Services do not undergo a transformation process
• D) It is straightforward to measure manufacturing productivity
• E) Services have less control over the variability of their inputs

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Definitions:

Employee Performance

An assessment of how effectively an employee completes their job duties and meets set objectives within a work environment.

Mandatory Arbitration Agreement

A contract clause requiring parties to resolve disputes through arbitration rather than in court, usually as a condition of employment.

Disputes

Conflicts or disagreements between parties, such as between employers and employees, often related to labor issues or contractual matters.

Lawsuit

A legal proceeding in a court by one party against another for the enforcement or protection of a right, or the redress or prevention of a wrong.