Which of the Following Might Have Helped Nestlé's Facebook Monitor

question 1

Multiple Choice

Which of the following might have helped Nestlé's Facebook monitor prevent a public relations disaster and a damaging boycott?

• A) seeing Facebook posters, even those against Nestlé, as stakeholders and customers
• B) a code of ethics to help the moderator in better interacting with Facebook posters
• C) a company that supports sustainable resources
• D) to have a prepared statement from the chief ethics officer
• E) all of the above

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Definitions:

Disruptive Behavior

Actions that disturb or interfere with normal operations in a setting, such as a workplace or school.

Nominal Group

A nominal group is a structured method for group brainstorming that encourages contributions from everyone by having members write down their ideas and then share them with the group for further discussion.

Nominal Group

A structured method for group brainstorming that encourages contributions from everyone by having group members write down their ideas and share them one at a time.

Brainstorming

A group creativity technique aimed at generating a broad set of ideas on a specific topic through spontaneous, unrestrained discussion among participants.