Which of the Following Might Have Helped Nestlé's Facebook Monitor

question 1

Multiple Choice

Which of the following might have helped Nestlé's Facebook monitor prevent a public relations disaster and a damaging boycott?

• A) seeing Facebook posters, even those against Nestlé, as stakeholders and customers
• B) a code of ethics to help the moderator in better interacting with Facebook posters
• C) a company that supports sustainable resources
• D) to have a prepared statement from the chief ethics officer
• E) all of the above

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Definitions:

Catalyst

A substance that increases the rate of a chemical reaction without undergoing any permanent chemical change itself.

Molecular Level

Referring to the scale at which properties and behaviors of molecules, including interactions and reactions, can be studied and observed.

Alternate Pathway

A secondary or subsidiary route or method different from the main one, often used in biochemical reactions or processes.

Homogeneous Catalysts

Catalysts that exist in the same phase as the reactants in a chemical reaction, facilitating the reaction without being consumed.