After a Demonstrating Outstanding Performance in Widget Assembly,Pat Has Been

question 50

Multiple Choice

After a demonstrating outstanding performance in widget assembly,Pat has been transferred to a new position in the call centered.Pat is unsure how to perform in this new position and resents being transferred.Applying SLM,Pat's supervisor should use a ___________ approach.

• A)participative
• B)selling
• C)telling
• D)clarification

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Definitions:

Turbulence

Turbulence refers to violent or unsteady movement of air or water, or a situation characterized by conflict or confusion.

Active Avoidance

A type of learning in which an individual learns to perform a behavior to prevent or avoid an unpleasant stimulus.

Aversive Event

An unpleasant or harmful event or stimulus that an individual seeks to avoid or minimize.

Passive Avoidance

A learning process in which animals learn to avoid an aversive stimulus based on previous negative experiences.