When You Have Bad News to Convey,it's a Good Idea

question 53

Multiple Choice

When you have bad news to convey,it's a good idea to _______________

• A)put the bad news at the beginning of your message,thus getting it out of the way immediately.
• B)begin with a neutral statement that leads to the bad news gradually.
• C)put the bad news at the very end of your message.
• D)put off communicating the bad news in hopes the person will get the bad news from someone else.

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Definitions:

Committee

A permanent, formal group that performs a specific task.

Permanent

Something that is intended to exist or function for an indefinite duration without significant change.

Formal Group

An intentionally structured group created within an organization, based on specific roles, tasks, and objectives, opposite to spontaneously formed informal groups.