In General,you Need to Use More Tact and Diplomacy in Oral

question 12

True/False

In general,you need to use more tact and diplomacy in oral communication than in written communication.

---

Definitions:

Modifying Behavior

The process of changing or adapting one's actions or reactions to achieve a specific outcome.

Operant Conditioning

Modifying behavior through the use of positive or negative consequences following specific behaviors.

Pavlovian Conditioning

A form of learning in which a neutral stimulus comes to elicit a response after being paired with a stimulus that naturally brings about that response, named after Ivan Pavlov.

Classical Conditioning

A learning process that occurs when two stimuli are repeatedly paired; a response that is at first elicited by the second stimulus is eventually elicited by the first stimulus alone.